Order manuals
ZEVIN webstore offers a fast and simple purchase order process. The instructions are as following: 1. Click "shop" and some sublinks will appear 2. Choose the product of your choice 3. You will see the details of the product. Choose the size that fits you, and click "order" 4. You will arrive at the "shopping cart". You can still continue shopping if you want, or you can proceed to check out. 5. Fill in the form in order to complete your purchase order, and choose the payment method. 6. Click "place order" to complete your purchase. The product will be sent after you complete the payment. 7. An automatic email notification system will be sent to you during the processes. REGISTERED ACCOUNTS BCA & MANDIRI: Will send automatically to your email after your order.
Terms and Conditions
PRICING & PAYMENT Prices displayed on the ZEVIN webstore are quoted in Indonesian Rupiah. For now, payment can only be done through bank transfer transactions. Your order will be shipped every 15.00 WIB in workdays. so its good to transfer before that time.All purchases must be completed in full payment. Estimated shipment cost in Jabodetabek around IDR 22.000 - 37.000. DISCLAIMER, REPAIR, & RETURN POLICY ZEVIN wants to ensure your complete satisfaction. For crepesole, customer can claim if the soles break. The repair is free of charge (once).We also understand that sizing is the most important factor people consider when purchasing via online. If you include your full address in your purchase order, you can trade the shoes should the size doesn't fit. There are no terms and conditions available except that the claim must be made in maximum 3 days after the arrival of the product and there is no alternation in the product quality in any way, same as new. PRODUCT TREATMENT & MAINTENANCE For more information, please read the following leather care instruction in shoe box once you have received the product. Also for crepe sole, this type of sole IS NOT oil resistance. So keep away from oil and any petrol. REGISTERED WAREHOUSE: You can visit and fitting at the following address by appointement first.Just go to "contact us" Jl. Warung Jati Timur No.42 Rt/Rw 001/009 Jakarta Selatan 12740 Indonesia
Shipping and Handling
SHIPPING & DELIVERY All purchases are shipped via Pandu Siwi Sentosa. Unfortunately, we do not accept Cash on Delivey (COD) option. To estimate the total delivery time for your purchase, we estimated all goods will be delivered in maximum of 36 hours after payment (Jabodetabek). Orders are processed and delivered Monday through Friday, excluding holidays. ZEVIN won't be responsible for unanticipated delays caused by the courier and force majeur factors.Make sure there's someone at the address to receive the order, otherwise it will be delayed. WEB & DATA SECURITY For security reasons, ZEVIN online purchases will require some of your data. In case of that, your private data will be processed as confidential data and put under our responsibility. In addition, purchases may not be shipped to P.O. boxes or APO/FPO addresses. INTERNATIONAL ORDERS We are accepting international orders, via paypal integrated system. Shipping will use EMS from Pos Indonesia.